All around us there are signs that we are changing the way in which we want to spend our existence on earth not least the rise of the experience economy. Some will argue about the use of the term millennials, but frankly that misses the point. And the human race is adapting and changing to its circumstances in work as much as anywhere else. Societies evolve and change and we have to ask ourselves what we need to do to follow suit in the way we run our organisations?
Immediately we jump to solutions, whether that’s flexible benefits, flexible working, our approaches to pay, learning or careers. But in many ways the answer starts well before the baubles and trappings of vendor led “solutions”. It starts with who we are, how we are and they way we choose to be.
I’ll give you an example from my own profession, but it is equally as true for every single one of us that works inside an organisations. In the world of HR, about 10% of the things we have to deal with require a level of seriousness and sobriety. There are moments in our days and weeks where we need to bring deep and meaningful thought and focus.
But there are 90% of moments where we don’t. We can choose exactly how we want to show up and the experience that we want others to have of us. My career has been full of disapproving looks from HR professionals who somehow feel that they are the standard bearer for the earnest and serious profession of Human Resource Management. Jokes are met with with comments about “appropriateness” and any suggestion of light heartedness met with a steely, and deeply underwhelmed, air.
Our experience at work isn’t driven just by the processes and systems that we put in place, in fact I’d argue that these are absolutely secondary, it is driven by the atmosphere and interactions that we have with those around us. If we are having a great time with our colleagues we can put up with all sorts of suboptimal situations, and we do. Who we are and how we are will always trump what we have to do.
So as you start your working week, just have a think about the levity and light you can bring to situations, the way in which you can change the experience for everyone around you and for yourself. Life is too short to stuff a mushroom, but it is also too short to listen to the cardigan wearing, tissue up the sleeve brigade. Let’s create an experience at work that people want to invest time and effort in and let’s do it by being a little lest earnest and having a little more fun.