A number of years ago I was dealing with the behaviour of an executive colleague. For a number of reasons their conduct had been called into question and we were trying to unpick a somewhat difficult situation. Once it was all sorted I was amazed to hear other colleagues tell me that this had been a repetitive occurrence throughout their career.
Whilst they’d been more junior within the organisation, their behaviour had been an annoyance; troublesome but manageable. But as they progressed through the ranks (one can question the judgment of those that facilitated this rise) it started to be more damaging to the organisation as a whole, it created a bigger impression.
The closer to the sun you climb, the larger the shadow you cast.
I used this phrase last week to talk about the importance of leadership role models. It’s a factor that many leaders forget and therefore undervalue the potential benefit. To put it another way, as a leader you can choose to behave in a way that not only benefits those directly around you, but those further afield in your organisation.
With all the talk of authentic leadership, we forget to explore the reason why. What lies behind the value of authenticity? The simple answer is that people will engage and follow authenticity more readily. But I think it is even more important than that.
I can’t cite the evidence, but I was told recently about a study of people on London buses. They found that when a passenger alighted the bus and said “thank you” to the driver, the probability of other passengers doing the same increased. Similarly, the same has been seen with passengers giving up seats on trains or picking up litter in the street.
And at the same time, we know that if the person carrying out the act is in a perceived position of power, the effect is multiplied.
If you’re a leader in an organisation you have both an opportunity and responsibility to role model the behaviours that you want to see and to encourage them in every interaction. The power goes much further than any leadership development intervention, value statement or strategic model. And even better it costs nothing and can be deployed at will.
So what are you waiting for?