I’m not a fan of Holby City, I’ve spent enough time in hospitals to not need to watch pretend ones. But I am a fan of Luther (why psychopathic cops chasing sociopathic criminals should be more attractive to me than hospitals is anyone’s guess). And it was whilst waiting for the latter that I caught the end of the former and particularly this quote,
“We need to complete this for HR, they like to make us jump through these hoops”
We laugh…..but hang on sec….isn’t that what people see as us? And isn’t that because a lot of what we do IS hoop creation?
“We need to create a process for that” – HOOP
“I think we need to review the form” – HOOP
“We need a sign off procedure” – HOOP
Do we REALLY need these things? Or do we need to communicate better, to build relationships and to trust people? Are we covering our inability to influence with a series of hoops?
I’m going to challenge myself….and I challenge you…..next time you’re talking in this way ask yourself this, “is there a legal, regulatory or business critical imperative for doing this? Or am I just indulging in hoopcreation?” And if you’re feeling really brave, go and find some of those hoops you’ve already created and work out ways to throw them away.
I’m telling you, not only will the business thank you, you might actually free up some time to do something that adds real value. How about that for a win win?