Demand a little more from recruiters, and yourselves.

I should know by now that attending anything vaguely resembling an “HR roundtable” is only likely to result in my blood pressure going in one direction. The coming together of HR professionals can result in one of two things,

1) Creative thinking, challenging conversations, original solutions.

2) Dumbing down, group think, collective moaning.

You know which one is the predominant outcome, because you’ve been at these sessions too. But that’s not my point. This particular session was discussing recruitment, recruitment providers and the future recruitment market.

As I ate, what was an undeniably good meal, and listened I heard suppliers complain about procurers and procurers complain about suppliers. I heard,

“We want”, “We need”, “We don’t get”, “We expect”.

From both sides.

What I was hearing was the inability of the demand side (HRDs) and supply side (recruiters) to express the value that they wanted and provided. HR generalists are notoriously feckless and lazy when it comes to recruitment. They place vacancies with recruiters (at all levels) because they can’t be bothered to work out what they want, why they want it, or how they might achieve it.

Third party recruiters have, over time, been happy to accept this, make money from it and exploit the relatively soft market. Providing diminishing returns for increasingly unrealistic fees. They accept vacancies without question, see it as income generation and are target orientated.

Where is the definition of value? Can recruiters really define the value add? And do HRDs know the value they want the supplier to provide and demand it from them?

I can’t help thinking that so many of our issues with suppliers are down to our own poor management and laziness. Our inability to reflect, define and demand. Our tendency to act, react and take the path of least resistance.

Successful markets require good supply and demand. We can’t control the supply, but we sure as hell can be more in charge of our demand.

 

Just because you can

There are many things that this increasingly connected, digital world enables us to do. We have opportunities and possibilities beyond the wildest dreams of our forefathers and seemingly each day the horizon proves to be just a staging point for greater and further exploration.

Society, human interaction and behaviour is changing. No more or less than it has changed in the past, just differently and perhaps more quickly. The things that we accept now, would make our grandparents blush. The things that they accepted would have had the same effect on theirs. It is just the way that the world works, develops and moves on. For better, for worse, for ever.

Increasingly, lives are being lived in a potentially more open way. The fact that I can express these thoughts in public, promote and publicise them through social tools and yet also share the music that I’m listening to, what I’m eating and what I’m doing seems normal to me, but perhaps less so to my parents. My children in turn will share things that will make my toes curl. They probably are. I don’t want to think about that.

As employers, as organisations, we have to constantly readjust to the changes. We have choices about how we harness, use, or ignore the opportunities that this world offers us. We can see, follow, know more about our employees and our future employees than ever before. We can understand how they work, how they socialise, what they do. We can see in to their lives in a way that was previously impossible.

But as employers we need to think incredibly hard before delving in to the private lives of employees, even when they’re presented in public. The increasing societal acceptance of openness isn’t an invitation to blur the boundaries between the professional and the personal. The ease of access to the “private” lives of employees, shouldn’t be mistaken for a willingness to allow employers in to it.

The received wisdom is that employees need to think hard about their social footprints and the impact that this can have on their employability. My belief is that this will change, instead employers will need to think hard about their invasion in to the private lives of employees, no matter how public the private. Do you want to work for an organisation that is willing to spy on the things that you do in your private life? Do you want to be employed by someone who makes judgments on your ability to do a job based on your choice of activities at weekends?

Article 8 of the European Human Convention on Human Rights sets out the right to respect for private and family life. We’ve seen the backlash against “government snooping” as a result of the Snowden leaks. The individual publication of personal information in to public spaces isn’t going to abate or diminish, regardless of whether people are looking for a job or not. Their expectations of how organisations use this information is. And their perceptions of organisations that handle this situation badly will be less than favourable.

At the end of the day, we employ employees to work. We are interested in what they do and deliver in the sphere of the organisation, in their role as paid agents. Before the internet, before the advent of social tools, we wouldn’t send references to the pubs and clubs that were local to a prospective employee, we didn’t send them to the various social groups or political parties that they might have been members of, we sent them to their previous employers and educational establishments. We did so because that was the information that we were interested in, anything else would have seemed perverse and wrong. And funnily enough, despite the ability to do otherwise, it still is.

Just because something is easy, doesn’t make it right.

Just because you can, doesn’t mean you should.

Five strange things recruiters say

1)  “We’re looking for a big hitter” – Come again? Explain to me what a big hitter actually is? An admission that you’ve failed to develop your internal talent? An acceptance that you normally recruit mediocre talent? I’ve never met a big hitter, I’m not sure I’d recognise one if I did. Except perhaps for the unnatural muscle development in the dominant arm.

2)  “You must have experience in the industry” – Ok….so walk me through this. Either they need specific skills, or they don’t. I get that if you are looking to hire a rigger for the North Sea then a certain amount of experience is going to be required, so just define it. But if you’re looking for a Finance Manager? Or a HR Manager? How does industry really matter?

3)  “We provide opportunities for growth and development” – Oh no? Really? Because I was looking for a job that didn’t. I was really looking for something that had no room for any sort of progression. Everything was looking so good up until that point. We were so close, but yet so far.

4)  “We require a demonstrable record of hitting targets” – I’m good at darts, that works, no? Because otherwise I’ll have to tell you the truth, about the fact that I’ve slightly missed every target set for me throughout my career. Because, of course, I’ll admit that at interview, because you’ve asked me. And we always tell the truth.

5)  “You need to demonstrate progressive experience” – Now I’m at a loss. Can you have regressive experience? Maybe as a recruiter you can? Maybe that’s the thing?Maybe they live in some parallel universe. Maybe.

Or, maybe it is just me?

We have no future, we have no Somewhere

One of the joys of being a little bit stupid, is that you constantly learn. Arrogant people bathe in their ignorance. Simple folk, like me, swim in the waters of collective knowledge in an ignorantly blissful haze.

But in this seeming bliss there fall moments where the brain starts to stir, the neural pathways buzz. The moments that really make you think.

I’ve made a career of not doing what everyone else is doing. I’m obstinate. I get it. But I love a good idea.

It’s last Wednesday, I’m in Berlin. I’m in a collective workspace. There is a remarkably un-nervous presenter in front of me. And she introduces me to “Somewhere“.

And my brain starts to buzz.

“Work matters.

Find work that truly matters to you and your life will change. Forget about traditional recruitment and searching for a job. It’s time to find the people you should be working with.”

How about that for a vision?

I’m not here to do a sales pitch for Somewhere. I’m not being paid by them (although I admit they offered to buy me a coffee the next time I’m in Berlin….just for full disclosure). But it seems to me they’re on to something.

People want to work with people that they like. That is maybe more important than the skills that they have.

Because, in a world that is in constant change, where skills become obsolete in the blink of an eye, where yesterday’s giants are tomorrow’s victims. Is there another way to build commercially competitive teams?

Would it be different if we recruited people who cared for what we were doing rather than a traditional skills for currency transaction?

What if we hid our brands and exposed ourself for our values? Would people choose different companies? Different careers?

And where would you go, if you really had a choice?