Time and space is the greatest gift

Anyone who has ever been through the process of moving house understands the sensation of discovering a vast array of stuff that has been squirreled away in various cupboards, drawers and hideaways over the years. We also all probably recognise the thought process that led to us holding on to the item in the first place. It goes something like this,

I’ll get rid of that. 

Wait, hang on…maybe it will be useful.

I’ve got space.

I’ll just tuck it in here.

Fantastic, I’ll always have that, you know, just in case…

And of course, the extra foot for the microwave oven, the instructions for the long broken CD player, the box from the expensive chocolates that we were bought by a random relative several years ago, all sit idle in the cupboard in which they were placed until we are absolutely compelled to face into their inutility and avoid the transportation costs.

Unfortunately, we very rarely have the same opportunity within our organisations to spring clean and start afresh. The one exception that I can think of is in a merger or acquisition, where there are a new set of eyes looking in the metaphorical cupboards. So instead of cleaning out we continue to either force more “stuff” into the available space or instead increase capacity.

But we aren’t dealing with cupboards and stuff, we are dealing with people and processes and the effect of this is to place our colleagues and teams under increasing pressure to manage the conflicting requirements in a bewildered and beffudled state. How many times have you heard, “I just don’t know why we do this anymore?” or, “I’m not actually sure what happens with that”?

And our organisational lives are even worse, because when we “move house”, instead of taking our rubbish with us, we leave it behind for someone else to come and add to. Generation and generation of leaders come, take a look and implement. Because we all know that if something isn’t happening, the answer is to change the process…right?

Every organisation exists to fulfill a clear purpose, management is about helping to achieve that purpose, it is never and should never be an activity in itself. We exist to help and facilitate our teams and people, to make their lives easy, to allocate resource and to remove barriers.

Sometimes the greatest gift we can give is to get the hell out of the way, to declutter and throw out those unnecessary activities and to create a bit of space to breathe, think and act. That, my friends, is true leadership.

Getting stuff done

I was pondering this weekend on the essence of getting things done at work. Organisations are brilliant at creating structures and processes that are well-intentioned but can ultimately get in the way of actual activity. When things aren’t working the way we want, we lay another process on top to try to make sure that we get the intended result.

All of which led me to sketch out the following:

Getting stuff done

Which I think lays out the fundamentals of successful organisational activity.

Ultimately we want to have strong data and insight that allows us to understand the challenges and the options available. We need simple decision-making forums that allow the data to be discussed and actions agreed, which then have clear ownership. Wrapped around this we need to have an acceptance of accountability, responsibility for performance and the need to communicate and collaborate.

Everything else is just noise.

Seems simple when you write it out like that, doesn’t it? Or maybe I’ve missed something along the way.