Just because you can

There are many things that this increasingly connected, digital world enables us to do. We have opportunities and possibilities beyond the wildest dreams of our forefathers and seemingly each day the horizon proves to be just a staging point for greater and further exploration.

Society, human interaction and behaviour is changing. No more or less than it has changed in the past, just differently and perhaps more quickly. The things that we accept now, would make our grandparents blush. The things that they accepted would have had the same effect on theirs. It is just the way that the world works, develops and moves on. For better, for worse, for ever.

Increasingly, lives are being lived in a potentially more open way. The fact that I can express these thoughts in public, promote and publicise them through social tools and yet also share the music that I’m listening to, what I’m eating and what I’m doing seems normal to me, but perhaps less so to my parents. My children in turn will share things that will make my toes curl. They probably are. I don’t want to think about that.

As employers, as organisations, we have to constantly readjust to the changes. We have choices about how we harness, use, or ignore the opportunities that this world offers us. We can see, follow, know more about our employees and our future employees than ever before. We can understand how they work, how they socialise, what they do. We can see in to their lives in a way that was previously impossible.

But as employers we need to think incredibly hard before delving in to the private lives of employees, even when they’re presented in public. The increasing societal acceptance of openness isn’t an invitation to blur the boundaries between the professional and the personal. The ease of access to the “private” lives of employees, shouldn’t be mistaken for a willingness to allow employers in to it.

The received wisdom is that employees need to think hard about their social footprints and the impact that this can have on their employability. My belief is that this will change, instead employers will need to think hard about their invasion in to the private lives of employees, no matter how public the private. Do you want to work for an organisation that is willing to spy on the things that you do in your private life? Do you want to be employed by someone who makes judgments on your ability to do a job based on your choice of activities at weekends?

Article 8 of the European Human Convention on Human Rights sets out the right to respect for private and family life. We’ve seen the backlash against “government snooping” as a result of the Snowden leaks. The individual publication of personal information in to public spaces isn’t going to abate or diminish, regardless of whether people are looking for a job or not. Their expectations of how organisations use this information is. And their perceptions of organisations that handle this situation badly will be less than favourable.

At the end of the day, we employ employees to work. We are interested in what they do and deliver in the sphere of the organisation, in their role as paid agents. Before the internet, before the advent of social tools, we wouldn’t send references to the pubs and clubs that were local to a prospective employee, we didn’t send them to the various social groups or political parties that they might have been members of, we sent them to their previous employers and educational establishments. We did so because that was the information that we were interested in, anything else would have seemed perverse and wrong. And funnily enough, despite the ability to do otherwise, it still is.

Just because something is easy, doesn’t make it right.

Just because you can, doesn’t mean you should.

Five strange things recruiters say

1)  “We’re looking for a big hitter” – Come again? Explain to me what a big hitter actually is? An admission that you’ve failed to develop your internal talent? An acceptance that you normally recruit mediocre talent? I’ve never met a big hitter, I’m not sure I’d recognise one if I did. Except perhaps for the unnatural muscle development in the dominant arm.

2)  “You must have experience in the industry” – Ok….so walk me through this. Either they need specific skills, or they don’t. I get that if you are looking to hire a rigger for the North Sea then a certain amount of experience is going to be required, so just define it. But if you’re looking for a Finance Manager? Or a HR Manager? How does industry really matter?

3)  “We provide opportunities for growth and development” – Oh no? Really? Because I was looking for a job that didn’t. I was really looking for something that had no room for any sort of progression. Everything was looking so good up until that point. We were so close, but yet so far.

4)  “We require a demonstrable record of hitting targets” – I’m good at darts, that works, no? Because otherwise I’ll have to tell you the truth, about the fact that I’ve slightly missed every target set for me throughout my career. Because, of course, I’ll admit that at interview, because you’ve asked me. And we always tell the truth.

5)  “You need to demonstrate progressive experience” – Now I’m at a loss. Can you have regressive experience? Maybe as a recruiter you can? Maybe that’s the thing?Maybe they live in some parallel universe. Maybe.

Or, maybe it is just me?

Ignore generational trends at your peril

I know the are a lot of people out there who are adverse to the idea of any generational comparisons. I get that, The Generation Y piece is the neglected Bank Holiday barbecue sausage of a topic, cooked to within an inch of its life, unpalatable to fairly much all and a shadow of its intended state. But as a profession, we need to be curious about the macro environment, we need to be interested in demographics and we need to look at the generational factors that may be impacting on our supply chain: the workforce.

Generalising from the specific is never a good idea, but trying to disprove trends by raising anomalies is also foolish. We should be better at analysis than that, we should be more questioning and we should be more thoughtful. Because there is something going on with the current generation of job seekers and we should be aware of this as employers.

I was sat last Thursday having dinner with five French people in their seventies, all now retired. Two had worked their own farm, one had worked in accountancy and two were (what we now call) serial entrepreneurs. Like any conversation in the euro zone at the moment, it wasn’t long before it turned to the economy and specifically employment. The views of the current generation of jobless were, at best, damning. Not about their skills, their abilities but their willingness to take opportunities. I heard time and time again, “the jobs are there, they just don’t want to do them”. Coincidentally this came on the same day that Jamie Oliver made his comments about UK employees and their attitudes to work.

But is this coincidence? Or something else?

I first wrote about this topic in 2010 and recounted a conversation that I’d had two years earlier when I was being lectured to about the needs of GenerationY. My response, over six years ago now, was that we’d witness a massive economic downturn, the labour market would toughen and that the winners would be from the less advantaged countries, who were willing to work harder and start at the bottom. It was a bit of a throwaway comment at the time, but true words spoken in jest and all that.

I know that there are hardworking young people out there, I see and meet with them all the time. I know that there are lazy work shy, feckless septuagenarians too. But I don’t think we should overlook a body of anecdotal and empirical evidence that suggests that we have are witnessing a mismatch in expectations (and I’m not just talking about these two occurrences) that is leading to an employment gap.

Do we need to prepare ourselves for a lost generation? Do we let market forces take their course and allow the next generation to right the wrong? Do we need to do more as employers? Or do we write this off as generational nonsense and bury our heads back in the sand?

The CIPD launched a brilliant piece of research earlier this year “Employers are from Mars, young people are from Venus”, which if you haven’t read, I’d implore you to do so. It explores a number of these issues.

As for the answer, well I’m not sure. But one thing I’ve learnt over the years, is that when you see a dripping tap, or a crack in the wall, you’re better off inspecting it and looking at the root cause, rather than turning a blind eye and pretending it doesn’t exist.

Ask a stupid question….

Applying for jobs is hard work and particularly so if you’re graduating in the current environment. It is hard for other groups too, I know, but it isn’t that many years since I was coming out of University and trying to get my foot on the career ladder. So I have a lot of sympathy.

Job seeking is a pretty soulless process. Time consuming, expensive, depressing and often fruitless. But you have to keep going and you have to keep positive. Despite the stupid application forms you need to complete, the ridiculous processes that are created, despite the, oh so clever, questions you have to answer.

Because yes, that question that you wrote that you thought would sort the creative wheat from the non-creative chaff is being met at best with an eye-roll and at worst with utter contempt. As one job applicant said recently to me, “[it] makes me feel like I’m not being taken seriously as a hard-working student who wants to show my skills and talents”.

Seriously, have you looked at your recruitment process from the other side of the fence? Sure there may be more candidates than there are jobs, for now. But does that make the applicants less human? I’m not talking about candidate journey – there are recruitment bloggers out there who will cover the subject much better than me. I’m talking about common decency and respect.

If you ask a candidate to complete pages and pages of answers as part of their graduate application, don’t you think you should show them a little respect back? If you’re going to ask them question after question, then at least make them relevant to the applicants and respectful of the time, hard work and financial commitment that they have already put in just to be deemed worthy to complete your process.

We all need to make selection decisions, of course. But can the candidate see the relevance of it and do they feel that they are being judged on criteria that feel fair and transparent?

“Describe a unique experience you’ve had over the last year” (are you testing me on my descriptive abilities or the quality of my experiences?)

“Where would you like to be in 5 years time?” (geographically, existentially or financially?)

“Why do you want this job?” (because medical science rejected my body and a corporate career was all that was left open to me)

So yes, ask questions, pull your application processes together, design your assessment centres, do the do. But try to put yourself in the candidate’s position too. This probably won’t be the only job they’re applying for, they’ve seen hundreds of similar processes. Make it relevant, make it easy for them to shine and make it reflect well on you, both in the short-term and for your longer brand perception.

I still have all the rejection letters that I received, somewhere in a file….I’m not against grudge bearing….I know who you are…..