Can bad companies do good work?

I was at the Top Employers accreditation dinner this week. I like the idea of these accreditation systems and I particularly like the work that Top Employers are doing around global standards. One of the strong arguments for them is that they’re helpful for those companies that may not be consumer brands or well-known outside of their sector. It sends a message that says, “we are a good place to work, even if you don’t know who we are”.

But should we recognise good employment practice, regardless of the goals of the organisation? Is it good enough to just be seen to treat employees well, or should we be questioning organisational purpose?

Is being seen as a good employer often a tactic to compensate for public perceptions of “moral” acceptability?

I’ve written before about the way in which RBS was heralded for their innovative people management practices, how News International promoted their “culture change programme” and I could go on and provide a myriad of company failures.

But at the same time, we also know that there are societal issues that we need to address: obesity, alcohol consumption and binge drinking, the incidence of smoking in developing countries.

When we recognise employers should we consider what those employers do? Or do we just accept that everything is fair game and let the moral judgments be made elsewhere? Where do we draw the line?

On the podium at this particular event (and I don’t intend to single out Top Employers in any way) were McDonalds, KFC, Heineken, JD Weatherspoons, Molson Coors, British American Tobacco and Phillip Morris International. Not to mention The Co-op Group last week described as “ungovernable” by its own CEO.

Should HR and people practice sit in isolation, or if it is integral to a company culture, ethos and purpose. Should we not take that into account too?

She who holds up the mirror

She who holds up the mirror, expects no recognition, gratitude or glory.

The unblamable mirror, the sacrosanct self, there is but one to blame.

She who holds up the mirror, brings darkness in the form of light, pain in the form of love,

Whilst living free within our created kingdoms, we disavow and self deny.

 

She who holds up the mirror, does so with steady hand and still heart.

Demanding no thanks, seeking no more than to bring light and love, to open hearts.

She who holds up the mirror, does so with a simple, unerring, search for truth,

Understanding the pain of deception, the comfort of certainty, the discord of discovery.

 

She who holds up the mirror, owns nothing more than steadfast will and intent.

The dark reflections that hurt the eyes and burn the soul, come from within.

She who holds up the mirror, is more judged than judging,

But she holds it all the same, knowing not what else to do.

The revolution will (not) be sanitised

Last year whilst having lunch with David Goddin, we were discussing the whole “Social HR” thing when one or other of us came up with the phrase, “the cigarette paper of social connection”. The idea that for all we talk about connection and connectivity, social connection online is incredibly thin and superficial.

Fast forward through the Christmas celebrations and I’m in a bar with Sukh Pabial discussing the very same thing. As an output he writes this blog and the response is yawningly predictable. It shouldn’t be a surprise, when I wrote about Social HR last year the same things were said. It is increasingly clear that we have a problem with challenge.

It tickles me when I’m told that people have stopped following me on Twitter because of something that I said that they disagree with. Bless ‘em.

It makes me laugh when we organise, yes ORGANISE, structures to destructure and disrupt and consider ourselves edgy. 

It amazes me when we collect together a bunch of blogs and think that our personal desire for attention and affirmation is in any way changing or influencing anyone.

It entertains me that we dub someone a thought leader or thinker, when all they do is regurgitate and repackage the thoughts of others. And no one calls it out.

It depresses me that we defend this ridiculous status quo and rage against anyone who questions it.

When the medium for disruption, become the establishment, you know that you’re heading for mediocrity and group think. When consensus is valued more highly than difference, you know you’re pushing water up a wall.

The revolution has been sanitised. Time for a rethink.

Demand a little more from recruiters, and yourselves.

I should know by now that attending anything vaguely resembling an “HR roundtable” is only likely to result in my blood pressure going in one direction. The coming together of HR professionals can result in one of two things,

1) Creative thinking, challenging conversations, original solutions.

2) Dumbing down, group think, collective moaning.

You know which one is the predominant outcome, because you’ve been at these sessions too. But that’s not my point. This particular session was discussing recruitment, recruitment providers and the future recruitment market.

As I ate, what was an undeniably good meal, and listened I heard suppliers complain about procurers and procurers complain about suppliers. I heard,

“We want”, “We need”, “We don’t get”, “We expect”.

From both sides.

What I was hearing was the inability of the demand side (HRDs) and supply side (recruiters) to express the value that they wanted and provided. HR generalists are notoriously feckless and lazy when it comes to recruitment. They place vacancies with recruiters (at all levels) because they can’t be bothered to work out what they want, why they want it, or how they might achieve it.

Third party recruiters have, over time, been happy to accept this, make money from it and exploit the relatively soft market. Providing diminishing returns for increasingly unrealistic fees. They accept vacancies without question, see it as income generation and are target orientated.

Where is the definition of value? Can recruiters really define the value add? And do HRDs know the value they want the supplier to provide and demand it from them?

I can’t help thinking that so many of our issues with suppliers are down to our own poor management and laziness. Our inability to reflect, define and demand. Our tendency to act, react and take the path of least resistance.

Successful markets require good supply and demand. We can’t control the supply, but we sure as hell can be more in charge of our demand.