A blueprint for HR

I’ve been in the world of people management long enough to know that our profession is not without criticism. Many of the challenges we face are of our own making as we flit between almost schizophrenic versions of our own identity, causing confusion and bafflement to the people that we serve – our employees. Which is why, when you see something that genuinely has the opportunity to move the profession forward, it fills me with hope and excitement.

It would be surprising to hear such excitement come in a package, describes as, “The new Profession Map” (yes, I’m confused by the capitalisation too, but let’s just park that for now), but this has the potential to really transform our profession. Launched by CIPD last week, the product of thousands of conversations with practitioners, businesses and teams the map for the first time, articulates the profession that I know and believe in.

profession-map-window

At the heart is the core purpose, “…to champion better work and working lives. Creating roles, opportunities, organisations and working environments that help get the best out of people, delivering great organisational outcomes, in turn driving our economies, and making good, fair and inclusive work a societal outcome.” I could have written that myself.

And to do this well, we need to be led by principles, ensuring ethical practice where people and professionalism matter. We need to based our decisions and initiatives on evidence, not fads and whims and to be focussed on the outcomes of our work for our people, for our profession and for society at large.

For once, I read a set of core behaviours that matter to me – “valuing people”, “situational decision-making” and “ethical practice” to call out a few and an articulation of core knowledge that I see in truly great practitioners, understanding “culture and behaviours”, being able to demonstrate “analytics and creating value” and “business acumen” rather than simple statements of commerciality.

Of course, the success of “The new Profession Map” will be dependent on the adoption by practitioners not just in the UK, but across the globe. I know my team have already started looking at how we can incorporate this into our organisation. And that’s why I absolutely implore you to do the same, to help us come together and build a profession that is fit for the now and the future.

It is easy to be cynical and to criticise, but I find it genuinely hard to understand how anyone could not find this both useful and productive for the profession. Now if we could just deal with those capital letters, it would be absolutely perfect.

Women on Boards – Let the excuses begin

The interim report from the Hampton Alexander Review caused headlines last week. On explaining why they didn’t have enough female representation on their Boards, the review cited the most commonly heard reasons from FTSE 350 chairs and chief executives:

  • “I don’t think women fit comfortably into the board environment”

I would have some sympathy with this if it were presented as a problem that needed solving rather than a reason for non-selection. There is no doubt that the culture and environment of board rooms across the world needs to progress and modernise, but that’s exactly why more diversity is a good thing.

  • “There aren’t that many women with the right credentials and depth of experience to sit on the board – the issues covered are extremely complex”

Oh my…where to go with this one? It reminds me of a CEO many years ago who, when asked why there were no women on his board replied, “Why? Are the men doing such a bad job?” Words fail me.

  • “Most women don’t want the hassle or pressure of sitting on a board”

This could be true. But how do you know? It certainly isn’t representative of the senior women executives I’ve worked with throughout my career. I’d have sympathy if you’d been repeatedly trying to hire and receiving this feedback, but my guess is that isn’t the case.

  • “Shareholders just aren’t interested in the make-up of the board, so why should we be?”

There is more than one stakeholder group that is important to the good running of a business, and more than that, this is about leadership. Show some leadership.

  • “My other board colleagues wouldn’t want to appoint a woman on our board”

Then you should probably have more vacancies on your board available to women. Can you imagine this conversation being acceptable in any other forum or part of society?

  • “All the ‘good’ women have already been snapped up”

Whereas there is a plethora of average, middle-aged, white males?  I admit they “might” be harder to find, they might be less forward about coming forward, less likely to self promote in the board environment (I have no evidence to support this, I’m just being generous). But a lack of good women? That’s far from my experience.

  • “We have one woman already on the board, so we are done – it is someone else’s turn”

If there was ever a response that suggested tokenism, then this would probably be the World Cup winner. This probably worries me more than the other responses because it represents such a complete misunderstanding of the issue.

  • “There aren’t any vacancies at the moment – if there were I would think about appointing a woman”

If this read, “we haven’t had a vacancy during my tenure” I might be able to get with it. Also, maybe not just think about it, but actively pursue a diverse shortlist. Maybe.

  • “We need to build the pipeline from the bottom – there just aren’t enough senior women in this sector”

Yes, yes you do. But not just that. And board representation should pull on experience from different sectors and different backgrounds to ensure good governance and a diversity of background and opinion. So don’t stop the pipeline, but think about how you could turbocharge it too.

  • “I can’t just appoint a woman because I want to”

No. You could appoint them because they’re the best person for the job.

If you’re interested in finding out more, the full and latest Hampton-Alexander Review is published on 27 June.

Everyone needs a career plan

Most of us are going to spend the vast majority of our lives in work. If you start at 18, you’re probably going to be going for around 50 years. Depressing, isn’t it?

Whilst not everyone wants to be CEO, given the amount of time you’re going to commit to your working life, don’t you think you’d better have a plan? I’m not taking about the, “by the time I’m 30 I want to be xx”, but understanding what you want to be doing, where you want to be doing it and what makes you happy.

It may not always feel like it, but the simple truth  is that you have ultimate control of your career decisions. We all need to pay the bills, we all need to be economically productive, but most of us in work have choices that we often fail to see. (NOTE: NEET, long-term unemployed and areas of low social mobility are topics for another post.)

When I speak to employees who are seriously unhappy at work, more than not I can  track it back to a feeling of being “done to” on one level or another. And when you discuss it further, there is usually a choice or decision that has been overlooked or disregarded. Part of the importance of having a plan is that it puts you in control, it makes you conscious of the work decisions that you are making.

Let’s say you have a new boss that you’re struggling to get on with, you have a choice. You can put effort into building rapport, you can try to adjust your style to adapt. Or you could decide that you just can’t get along and look to move team or leave the business, that’s the ultimate choice. Which route you choose should relate back to your plan. Is the company in the right place for me, am I doing a job I want to do, is this part of a longer term career path?

What often happens when people don’t have a plan is they sit, react and get resentful. They defer responsibility, “I didn’t appoint them”, “they’re an arse”, “things use to be so much better”. And whilst all of these points are probably true, it doesn’t really matter because they are the circumstances you’re in. So what are you going to do with it?

Having a plan gives you forward energy, it gives you control and it makes you beautifully responsible for your own happiness. If we’re going to spend so much time in the workplace, it feels a shame to spend it feeling angry, sad and powerless. So take a little time, reflect and spend it on yourself and ask yourself the question, where do I want to be?

Five simple steps to improve social mobility

I was genuinely saddened by the news this weekend that Alan Milburn and others were resigning from the board of the Social Mobility Commission. I’ve had interactions with this work for the last seven or eight years and I’ve been a big champion of their agenda.

If there is one good thing that comes from this, I hope it is a renewed focus and energy to address the topic. At the Skills Summit last week I was really pleased to hear the Minister for Education Justine Greening make it a central point of her proposals. But talk on its own won’t change a thing.

I personally believe that businesses and employers can do so much more to drive the social mobility agenda forward, without the need for Government to lead the way. So if you’re serious about putting your effort and energy behind change, here’s a few simple steps you can take.

1. Check out the data. There’s a brilliant social mobility map from the Sutton Trust that you can find here and the State of the Nation 2017 report from the Social Mobility Commission (here) to understand the make up of the geographic area in which you operate. Until you understand the problem you’re going to struggle to fix it.

2. Review your approach to new talent. Do you really need a graduate? And if so, do they really need to come from those universities? Are your recruitment processes stuck in the past? Do they really focus on finding the best possible talent? What are your obligations to the communities within which you operate? Quit whingeing and get behind the apprenticeship levy and make it work.

3. Build relationships with local schools and colleges. Providing opportunities isn’t enough, you’ve got to show that the opportunities are really available – and obtainable. Building a long-term commitment to relationships with local education providers helps not only support the education of all, but also can help raise aspiration.

4. Create sustainable careers. Not only in terms of fair pay and benefits, but training opportunities, security of employment and opportunities for progression and advancement. Mobility is exactly that, it isn’t about charity but opportunity. And that opportunity doesn’t stop when you make the hire.

5. Start to measure. Like every other aspect of diversity within the workplace, you need to understand the construct of your workforce and start to target improvements. We’re more familiar with measuring other areas of diversity (and I’d argue more comfortable with asking the question), but there are some good indicators that can be used some of which you can find here.

And of course, if you want to chat about it or think that we can do some work together, you can always give me a shout.