If you want fairness, you might need to give something up
I came into business on the back of studying Psychology many light years ago before it became such a hot topic for undergraduates. Fortunately for me, back then you didn’t need three straight As to get anywhere near the hallowed halls of university. The course that I took, and the modules I chose, focused a lot on child development something that I’ve light heartedly (and sometimes seriously) suggested prepared me well for dealing with fellow execs and the world of work.
Let’s take the concept of fairness. There are countless studies that show that a quite a young age, around three or four, children understand the principles of fairness. They understand that if you have three toys and two friends, then the fair thing is for every child to have a toy to play with. But there is often a gap between understanding and behaviour depending on the context being observed – whether there is a level of collaboration, whether rewards are given separately, whether there is a windfall.
Fast forward into the world of work and whilst we aren’t necessarily talking about toys anymore (unless you work for Hasbro or Lego), the concept of fairness is something that we talk about a lot. For example, we’ve all seen the various cartoons and explanations of the difference between, equality and equity. Similarly, studies have shown that employees view fairness at work as being one of the fundamental pillars of “a good work place”.
But similarly to the kids in the experiments who understand the concept of fairness but don’t want to share their toys, there is often a gap between our desire for a fair outcome and our willingness to accept that this might mean we, ourselves, need to give something up. Let’s go back to where we started this post, in getting into university. Unless university places increase exponentially (and there’s another post in here somewhere about whether they have tried to do this at great cost to young people) then by increasing access and widening participation it is likely to mean that the children of people who might previously attended without batting an eyelid, might not be getting into the university or course of their choice.
The whole concept of WFH (yes I am going to mention this again) is another example of us not factoring fairness into our own decision making. The proponents of WFH will often say, “I am more productive”, or “I can work like this, so why shouldn’t I?”. And of course they’re entirely correct and in some organisations where everyone can do the same, say a digital marketing agency, that might be a fair direction of travel. But in those where that isn’t the case, let’s say a retail bank, how many would give up their own freedoms in order to create a fairer workplace for those that can’t?
Why is this important? Is this just another opportunity for Neil to have a pop at working from home? Well no, not on this occasion, it is important because as leaders, as people professionals, it is fundamentally our responsibility to shape workplaces that are as fair as possible. And to do that we need to do a number of things; we need to make decisions that won’t be popular with some and not be lured by the idea that fairness and approval are the same thing; we need to be very aware of our own perceptions of fair and what we personally might need to give up; and we need to recognise that it will never be perfect and that not being perfect is ok as long as we are constantly checking in on our decisions and our approach and how we can make them fairer, little by little, bit by bit.