Is there anyone out there? – #CIPD11 Day One

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Day one at the CIPD conference and as I said yesterday it has been a while since I was here.  Now it may be me, or it may be a reflection on the economic climate….but where the hell is everyone?

The CIPD boasts 135,000 members on its website.  I’d be amazed if 1% of them were here.  Which means that either people can’t afford to attend, people don’t want to attend or everyone has been abducted by aliens sent by SHRM in a form of extraordinary rendition to the US.  Whatever is true it feels like a poor showing.

Looking at the programme of contents, it isn’t as if the subject matter isn’t relevant.  My experience to date is that the quality is pretty wide-ranging (to say the least).  That said, given that I’m yet to speak myself I’m probably setting myself up for a right royal fall. But that is to be expected at any conference….there are very few that can deliver a consistently high calibre of sessions year in year out.

So what is it that are keeping the numbers away?  Even the exhibition stands, once like a slightly tacky freebie version of Sodom and Gomorrah are quiet.  When I asked people how attendance was going, the normal response was, “We’ve seen a few people”.  But then they are hardly going to say that they’ve been sat on their backsides all day with little or nothing to do.  Is it the quality of the freebies? There are only a certain number of Quality Street and rubbish pens that one person can consume in their lifetime.

All in all, I reckon a couple of things are at play.  The number of people attending just the exhibition must be down, as companies reign in their discretionary spend, leading to the impression of lower footfall. And that leaves the people who are willing to pay out to attend the conference proper. With a three-day ticket costing over £1000 people will think twice about the value an event like this can give them compared to other uses for limited funds.

A recession is hard for everyone, and the recession that we seem to be in is doubly hard. I’m not sure that the CIPD are necessarily doing anything wrong with their approach, but as people choose not to go there is always a fear that they want come back again in future years.  Is this the end of the conference as we know it? Some will argue that the unconference format is the way forward, but I’m really not that convinced.  The financial model of large conferences, however, relies on numbers and numbers seem to be dwindling.

Maybe tomorrow will prove me wrong, maybe this is the new norm and my absence over the past few years is fogging my memory. But looking at current rates, I’d say that we can only have a few more years to go in this format before it becomes unviable.  I don’t think that is good for the profession of for the Institute.

Something is going to have to change……

Confluence time

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As ever, the best laid schemes of mice and men and all that…..tomorrow is the start of the Annual Conference of the Chartered Institute of Personnel and Development, or #CIPD11, and I should be a lot better prepared than I am.

Not only have I no idea what I’m going to wear, but to add to that I’m speaking on the Wednesday (note to self, only ever accept invitations to speak on the first day of a conference to ensure enjoyment of the evening entertainment) and I have no idea what I’m going to say…..

(The session is at 11.15 on Wednesday called, “Harnessing the power of social media” if you want to come and laugh at me making a fool of myself)

This is also the first time that I’ve been to conference in a LONG time (think Harrogate) and I’d like to make the most of it. And it seems that I’m not the only one. Rob Jones was writing this morning about the conference and it appears he too is making an overdue return.

Coincidence? Probably not.  A lot of people attending who I know are, like Rob, my contacts on social media. And this is a population that it seems the CIPD have been going out of their way to engage with and bring on board the mother ship.  And I have to say, I doff my cap to them, to the likes of Natalia Thomson, Johanna Ratcliff, Rob Blevin and of course Jackie Orme shouldn’t go without mention. (Yes I know there are others, but this is a blog post not the New Year Honours…..)

Now the CIPD and I haven’t always seen eye to eye. Or perhaps more correctly, I haven’t seen eye to eye with the CIPD (I can’t talk for them but I would imagine I may have been seen as a bit of a pain in the backside from time to time). But as a membership organisation, they should be looking to engage with all their members, not just the institutionalised, and I think for too long some of us have been forgotten. And together we can make the profession stronger and better served. (That is the confluence joke……geddit?)

So, I have to say that I have a spring in my step this afternoon – I’m feeling really quite excited and enthused about the next few days and looking at the Conference and Exhibition with fresh new eyes.  Hopefully I won’t be disappointed, but I’ll let you know if I am….you can be sure of that.

Now in the meantime, is brown the new black? Has anyone got any good jokes about social media? And where on earth did I put those train tickets……?

Emails from hell

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From: A. Realone – HR Director 

Sent: 2 October 2011 12:05

To: All staff

Subject: Collections 

It has been brought to my notice that some people are concerned that the volume of birthday and other collections has simply grown too great. Even though we are careful to ensure contributions are voluntary, some people feel pressurised, and they certainly take quite a lot of time to organise.

Some time ago it was suggested that we just had collections for leavers/weddings/babies and birthdays with ‘0’ at the end. I have spoken to T.Heman about it and while he himself thinks it could be a good solution, he feels that this is not really a matter for the CEO to decide and suggests that we all vote on what we want to do.

Therefore please use the voting buttons above to have your say:

Vote 1: if you want everything to stay as it is

Vote 2: if you just want company collections for leavers/weddings/babies and birthdays with an ‘0’ at the end.

Vote 3: if you want them all to stop

A. Realone

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Are you depressed yet? You will be when I tell  you that this is one of a number of real emails that was sent on to me. The reason they were being sent on? Because people were laughing at HR. I guess on the upside, at least it was sent to me because they knew that I’d be laughing at HR too….

I’ve said it before and I’ll say it again. Our profession is sadly stuffed with poor and mediocre people,  for every one of us (and I hope that I’m included in this) doing good progressive, HR management, there are three to five people making a mockery of the profession. And those aren’t good odds.

So in an attempt to raise the professional bar, I’d like to suggest an alternative response to the problem, feel free to adopt this style of response in any future communications……

 I hope you enjoy.

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From: A. Realone – HR Director 

Sent: 2 October 2011 12:05

To: All staff

Subject: Collections 

I thought I’d take a moment out to remind you that you are all adults, this isn’t a facet of your existence that sheds itself as you enter the doors of this hallowed building.  And being an adult means that you have free will and you have choices.  If there is something that is happening in the organisation that you don’t like you should feel free to challenge it directly with the people involved. If there is a collection for someone who you don’t want to participate in then feel free to say so.

If you feel incapable of doing so then perhaps you might want to go and have a chat with T.Heman about it (if you feel that it is appropriate for a CEO to be involved).  Let me know if you do, I’d love to listen in. 

In the meantime, to support our organisational TNA and to help us support you our valued employees, I’d be grateful if you’d take a moment to assess yourself against the following criteria and respond by using the voting buttons above:

Vote 1: if you need to grow a pair

Vote 2: if you don’t understand which pair you need to grow

Vote 3: if you understand the irony of this email and are going to quit whinging like a bunch of children

Best regards,

A. Realone

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PS. The names have been changed not to protect the innocent, but to hopefully keep me out of trouble!

Disappointment and performance

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As a proud Welshman, I was hooked to the television on Saturday morning to watch the Welsh rugby team play France in the semi final of the Rugby World Cup. The Welsh were favourites after a series of strong performances in earlier games and it seemed that it was almost a matter of time until I was watching them in the final for the first time.

But with less than 20 minutes gone, their captain was controversially sent off and reduced to 14 men for over an hour, the effort was too much and they lost by a single point. Unsurprisingly, the post match analysis and the media focus was all on the sending off, the rights and the wrongs, the ins and the outs. In the words of the Coach Warren Gatland,

 “the destiny of having the opportunity was taken away from us”

In business I have seen so many people who feel the same way. Passed over for a promotion, working for someone who they don’t respect, not paid the amount they think they are worth, on the project that is going to the wall because it is being led by “that idiot”.

And that is the thing, it is always someone else’s fault. And often the one at fault is the guy in charge.

I’m not going to say that the world is without injustice. Sometimes bad things happen. But my point is that obsessing on these things just isn’t healthy. It doesn’t make you a better person, it doesn’t improve your performance it ultimately will not bring you success.

There are certain factors that you can control in your life, in your work, and there are others that you can’t. Focussing on and trying to control the things that are out of reach of your influence is a sure-fire way for a life of resentment and frustration.

The Welsh players can’t go back and change the decision that was made. But they can prepare for the third place play off and show the world why they are the team that everyone would wish to be in the final. And then they can go on to the Six Nations on a high and with a chance to show the world once again their abilities.  They need to accept that they didn’t lose because a player was sent off, they lost because they scored less points than the other team.

Likewise, you can’t go back and get that promotion, change your manager, increase your own pay or run that project. But you can focus on the next opportunity, the next chance to shine and you can prepare yourself to make the most of it.

Disappointment is natural, we all want to do well. But most of the time it is your fault when things go wrong. Accept that, work out what you’d differently and focus on improvement. It takes a bigger person to do and sure it will hurt at times, but I guarantee it will be ten times more effective than focusing on past failures and looking for someone to blame.