I’ve written many times before about our love for a good fad in the world of management. Nothing appeals more than the chance to relaunch something of old under a new moniker and pretend that this version makes you faster, better, more competitive and more appealing to employees.
There is absolutely no doubt that language matters at work, but so does intent. Perhaps even more. The reality is that we already have a whole lexicon of terms that, from a purely linguistic perspective, are hardly appealing:
Redundant. Disciplinary. Grievance. Outplacement.
We will happily use these in our everyday work whilst at the same time mocking other people’s intent to soften the tone. And of course, if we are simply changing a label in order to improve perception then that is style over substance, but if we are doing it in order to help reposition how we do things, does that really matter? If talking about on boarding makes us focus more on the period of time between a hire being made and an employee starting, should we really care?
Debating labels can all be a little bit “HR correct” and ultimately adds little value to the way in which employees and candidates experience our organisations. Let their experience be the judge of our practice, they’re better placed to sense the authenticity and reality of our work, not social media bubbles.
If practitioners are genuinely striving to improve the work place then the language will be accepted, if not it will be rejected as insincere. After all, who in the UK can honestly tell me that they used the term furlough 6 months ago? Yeah, I thought not.